Shipping Policy

Thank you for shopping with us. Please read our shipping policy below for information regarding delivery and collection of orders.

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Delivery Areas

We currently deliver within selected areas. Delivery availability may vary depending on your location.

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Order Processing

• Orders are processed during business hours only.

• Lead times may vary depending on product availability and order size.

• Customers will be notified should there be any delays.

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Delivery Times

• Delivery dates and times are estimates and may be affected by traffic, weather, or unforeseen circumstances.

• While we aim to deliver on time, we cannot guarantee exact delivery times.

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Delivery Requirements

• Please ensure that someone is available to receive the order at the delivery address provided.

• Once goods have been delivered and signed for, responsibility passes to the customer.

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Cold Chain & Storage

As many of our products are perishable, customers are responsible for ensuring products are refrigerated or stored correctly immediately upon delivery.

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Incorrect Address Information

We are not responsible for failed deliveries due to incorrect or incomplete delivery information provided by the customer.

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Delivery Fees

Delivery charges, where applicable, will be communicated at checkout or upon order confirmation.

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Collection Orders

Customers selecting collection will be notified once their order is ready for pickup. Orders should be collected promptly to maintain product quality.